How to Delete a Homeowner’s Vote and Resend Their Ballot Invite

If a homeowner needs to change their vote after submitting it, managers can delete the original vote and send a new ballot invite. This allows the homeowner to vote again using a fresh access link.

Step 1: Delete the Homeowner’s Vote

1. Go to the Ballot where the vote was submitted and click on the Results tab.

1. On the Results page, select the Table view.

1. Use the search bar to find the homeowner’s vote.
   

1. Once you locate the entry, scroll to the right and click Remove to delete the vote.
   

This removes the homeowner’s submission from the system so they can vote again.

Step 2: Resend the Ballot Invite

1. Go to Communications in your Ballot Bliss dashboard, and select Send Message

1. Search for and select only the homeowner who needs a new invite.

1. Once you have selected the occupant, click Send Message.
   

1. On the Sends Announcement Page, choose Ballot Invite as the message type, and select the ballot you want to send.
   

1. Input the subject and Email content

1. Send the message to issue a new link and access code.

Tip:

Each new ballot invite generates a unique access link, ensuring that the homeowner can securely submit a new vote without affecting others.

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